ATM Field Support
Global Payments Europe provides its customers with complete technical services for ATM network maintenance.
Would you like to know more?
What we offer
- Installation of ATM
- Techincal Service
- Maintenance
- Superior Coverage
- Central processing
- Partner network
- Complete services
- Continuing development
Features list
Maintenance services cover the entire ATM life cycle.
- Hardware procurement
- Set-up and installation
- Maintenance and repairs
- De-installation and disposals
List of supported manufacturers and ATM types
- Diebold
- IBM 473x
- NCR NDC+ (incl. chip technology)
- Olivetti
- Wincor Nixdorf (incl. chip technology)
How it works?
- At service implementation, the customer specifies the functionality required. Global Payments Europe may assist in type and model selection as well as hardware procurement.
- ATM software is updated or developed to comply with Global Payments Europe authorization and maintenance standards. If needed, software is customized to provide the functionality required by the customer.
- At operations, the customer orders ATM installation to a required site. The site is constructed to fit the device, electrical and data cabling is installed, checked, and certified. Authorization center and back-office data bases are updated to be able to process transactions at the ATM. Bank staff is trained on site.
- During the ATM operations, a hot-line is available for bank staff assistance. 24/7 remote monitoring identifies possible and actual ATM functionality problems. The bank is informed about ATM malfunction alerts.
- At the end of ATM life cycle Global Payments Europe takes care of ATM de-installation and disposal.
Interested?
Do not hesitate to contact us! Our sales managers will assist you.
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