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Global Payments Inc.

Customer Support

At the heart of Global Payments, customer service commitment is a belief that all customer issues should be handled swiftly, accurately, and courteously. Global Payments has structured the Customer Care Department to ensure representatives have the technology and tools needed, with the proper levels of management support, training and supervision. The result is a team that daily demonstrates its dedication to quality and service through:

  • Quality Assurance
  • Relationship Management
  • Premier Relationship Support
  • Risk Management
  • Technical Support

Below are guides, resource information and other tools to utilize as additional customer support resources to answer questions and assist with online merchant portfolio management.

GP Industry Initiatives
GP Fraud
GP Card Acceptance Guide
GP Statement Messages
GP Merchant Newsletter
GP Getting Help
GP Supplies & Price List
GP My Global
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