Point-of-Sale Equipment Services
Comprehensive Point-of-Sale (POS) Equipment and Deployment Services
Global Payments offers a wide range of options designed to meet all your POS equipment needs, as well as a comprehensive suite of terminal support services for all Class A certified products including:
- Terminal deployment
- Overnight replacements
- Merchant conversions
- Merchant training
- Equipment repair
Whether this is a first time installation or a conversion of an existing system, Global Payments will work with you to tailor a deployment program best suited for your needs. Our POS equipment distribution center will manage and oversee the ordering, receiving, warehousing, programming, and shipping of card processing terminals.
With Global Payments POS equipment service and support, you get just the right blend of terminal products and services, providing you with fast, dependable installations and reliable POS processing equipment every time, all the time.
Features
- Single-source software distributor, including order fulfillment, deployment reporting, and merchant support
- Ensures rapid start-up with delivery of initial equipment within two days of database setup. Overnight shipments are available
- Sophisticated tracking and inventory management systems track software and hardware by location
- Comprehensive starter kit provides you with all the tools necessary for a seamless start-up
- Highly secured terminal download captures location/terminal parameters, builds an equipment inventory record, links the parameters' data to the software, and performs an entire download in minutes
- Telephone training is available so merchants quickly become comfortable with their system
- Ensures fast, efficient replacement or refurbishment of terminal equipment so merchants experience minimal down time
- Manages conversion of existing terminal equipment from start to finish, including scheduling, programming and training
Benefits
- Faster processing start-ups with deployment of pre-programmed and tested equipment
- Conversions of all sizes are easily handled - from small downloads to major processor migrations - without disrupting operations
- Inventory tracking systems ensure equipment is readily available at all times for deployment and replacements
- Next day equipment replacements ensure minimal downtime
- Quality control checks on all customer orders guarantees efficient activation
- Expert customer service staff provides quick problem resolution with minimal interruption of business activities
