Name |
Description |
ABA Routing Number |
Also referred to as a Transit Routing Number. Directs
electronic ACH deposits to the proper bank institution. |
Account Funding |
VISA® program to transfer card amounts to online financial
accounts or to add value to VISA Buxx cards. |
Account Number |
The credit card account number. A unique sequence of
numbers assigned to a cardholder account that allows the issuer to identify
the individual or entity responsible for the transactions on the account. |
ACH Credit |
An ACH transaction in which an agency's
customer initiates the transfer of funds through their financial institution.
The customer provides their financial institution with the amount to be
transferred and the agency’s depository bank account information. The
customer’s financial institution then initiates an electronic transaction
through the ACH Network which debits the customer’s bank account and credits
the agency’s bank account. |
ACH Debit |
An ACH transaction in
which an agency's customer provides their bank account information and the
amount owed to the agency to which they owe money. The agency then instructs
its financial services provider to initiate an electronic transaction through
the ACH network which debits the customer’s bank account and credits the
agency's account. |
ACH Network |
A nationwide electronic funds transfer system
governed by the ACH Operating Rules and Guidelines, which processes
electronically originated credit and debit transfers for participating
financial institutions. |
ACH Transaction |
Automated Clearing House transactions include
both ACH Credit and ACH Debit which utilize the ACH network for the
electronic payments of funds. |
Acknowledgement (ACK) |
A transmission control character used to indicate that a
transmitted message was received uncorrupted. |
Acquirer (ACQ) |
A financial institution that maintains the merchant credit
card processing relationship and receives all transactions from the merchant
to be distributed to the Cardmember Banks. |
Address Verification Service (AVS) |
A service through which a merchant may verify a
Cardholder’s billing address against the card issuer’s records during the
authorization process and prior to completing a sale; helpful in preventing
fraud when processing MOTO transactions. |
Agent Bank |
Smaller financial institutions that contract to become an
issuing and/or acquiring agent of another member bank. These banks solicit
merchants on behalf of their sponsoring member only. |
American Express (AMEX) |
An organization that issues American Express® cards and
acquires transactions, unlike Visa® and MasterCard®, which are Associations. |
American National Standards Institute (ANSI) |
American National Standards Institute. |
Analog Signal |
Signal that varies in a continuous manner; usually
associated with voice communication and shown by sin waves. |
Application |
A software program with special
codes stored in a terminal’s memory for a specific purpose. |
Approval number |
See authorization code |
Arbitration |
The VISA/MasterCard process for determining which member
(the issuer or acquirer) must accept financial responsibility for a disputed
chargeback. The party who loses in arbitration pays the fees for both
parties. |
Assessments |
Fees paid to MasterCard and VISA for marketing and
administrative costs. This is a percentage of the sales passed through
interchange. |
Association Rules |
The rules, regulations, releases,
interpretations and other requirements imposed or adopted by the Visa or
MasterCard associations. |
Association Chargeback Fees |
The card
associations permit the cardholder bank to collect additional fees for items
that result in a chargeback. You may be subject to these Association
Chargeback Fees if you failed to follow card acceptance and authorization
procedures and the card issuer has a valid chargeback. |
Async Packet Assembler/ Disassembler (APAD) |
Software product providing X.25 interface capability for
IBM async hosts and terminals. |
Authorization |
The process of verifying that a credit card has sufficient
funds available to cover the amount if the transaction. An approval response
code is sent to the merchant from the card issuer that verifies availability
of credit or funds on the cardholder account. |
Authorization Code |
A six-digit alphanumeric code assigned by the issuer to
identify the approval for a specific authorization request. Also referred to
as 'issuer's response code', 'authorization approval code', or 'authorization
response code'. |
Authorization Request |
A
request by an acquirer, on behalf of their merchant, for approval by the
issuer to complete a sales transaction involving a payment card. |
Automated Clearing House (ACH) |
A regional organization used by member banks to
electronically transfer funds directly from the sending bank through the
Federal Reserve to the Merchant's bank. |
Automated Fuel Dispenser (AFD) |
A terminal device used to accept payment for fuel at a
petroleum service station. |
Automated Teller Machine (ATM) |
An electronic device that performs basic teller functions
such as accepting deposits, cash withdrawals, account transfers, loan
payments, and account balance inquiries. |
Automatic Call Distributor (ACD) |
A switching system that automatically distributes incoming
calls in the sequence they are received to a centralized group of receivers
without human intervention. |
Average Ticket |
The average dollar amount of a merchant’s credit card
transactions. |
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Backbone |
Major transmission path for a Packet-Data-Network; VPN
(Virtual Private Network) is considered MasterCard’s backbone; each site is
connected to a minimum of two other sites. |
Bandwidth |
Frequency range between the lowest and highest frequencies
that are passed through a component, circuit, or system with acceptable
attenuation. |
Bank Identification Number (BIN) |
A unique six-digit number assigned by Visa to
identify processors, acquirers, issuers, and other financial institutions
involved in the interchange process; it is the first six digits of the
cardholder’s account number. |
Bankcard |
A card, issued by a financial institution, which
cardholders can use to access their financial resources, such as a checking
account or a line of credit. |
Bankcard Association |
MasterCard® and/or Visa®. Both license their members
to issue bankcards with the bankcard association's brands and to sign
merchants to accept cards with those banks. |
Banknet® Data |
MasterCard assigns a Banknet reference number and date to
every authorization transaction. To qualify for the best rates, the deposit
transaction must include the Banknet reference number and date obtained in
the authorization. The authorization must have resulted from a complete and
unaltered reading of the magnetic stripe, and the authorized and cleared
amounts must be within defined tolerances. If any of these criteria are not
met, the best the transaction can achieve is Merit 1. |
Banknet® Telecommunications Network |
The primary “data transport”
communication facility that links all MasterCard® customers and MasterCard
data processing centers into a single on-line financial network. |
BASE I |
A component of the VisaNet Integrated Payment System
(V.I.P.) that provides authorization-related services for transactions that
are subsequently cleared and settled through BASE II. |
BASE II |
A
VisaNet system that provides clearing and settlement services to members. |
Batch Authorization |
An off-line authorization process used for a
large number of transactions, which are batched and transmitted to a
financial services provider on a scheduled basis. Batch authorization is best
suited for non-face-to-face transactions. |
Batch Number |
The sequential number Global Payments assigns to each
batch for reference purposes. |
Batch |
An accumulation of captured credit card transactions to be
processed by the Acquirer; usually a day's worth of transactions (depending
on how often the merchant settles their terminal). |
Baud Rate |
The
speed at which information can be transferred through a Communication
(serial) port (usually referred to as a ""COM Port""). |
Baud |
The number of signaling elements that occur each second. |
Binary Synchronous Communications (Bisync) |
Communication protocol developed by IBM that has become an
industry standard. Uses a defined set of control characters and control
character sequences for synchronized transmission of binary coded data
between data communication stations. |
Bisynchronous Control |
Synchronous transmission protocol in which one or more
synchronizing characters are sent at the beginning of each block. |
Bit |
Represents a one or zero value, the smallest unit of
information in communication systems; the result of the conversion of a
non-binary character to its binary equivalent. |
Bit Error Rate Test (BERT) |
Test data that is transmitted across a circuit and then
looped back to determine if the data returns in exactly the same form as when
it was sent. |
Bit Rate |
The speed at which bits are transmitted, usually expressed
in bits per second (bps) |
Bits Per Second (BPS) |
Measure of transmission speed based upon the number of
bits transmitted in one second. |
Bolt, Beranek and Newman (BBN Nodes) |
Processors used for packet switching, also known as nodes,
that control all data flowing in and out of BankNet. |
Business Card |
A card that members may issue to corporate clients who
provide them to their employees for reimbursable business expenses. The
clients can establish individual spending limits for each employee. Also
enables small business markets to extend payments and separate business
expenses from personal expenses. |
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Canadian Imperial Bank of Commerce (CIBC) |
Canadian Imperial Bank of Commerce |
Cancellation Code |
The code that a lodging or car rental merchant gives to a
cardholder. The cancellation code confirms that the cardholder did, indeed,
cancel a reservation. |
Capital Appropriation Request (CAR) |
An approved C.A.R. and/or purchase requisition is the
basis for the Purchasing Department to take action to procure the service or
commodity needed. At the request of the business units, preliminary quotes
may be obtained by the Purchasing Department to provide budget information
prior to the creation of a C.A.R. |
Capture |
An action in which an electronic credit card sale
transaction is submitted for financial settlement. Authorized credit card
sales must be captured and settled in order for a Merchant to receive credit
for their sales and a cardholder’s account to be debited/credited. |
Card Activated Terminal (CAT) |
A magnetic-stripe terminal that is activated by the
cardholder swiping their card, i.e., gas pumps, telephones, etc. See also
AFD. |
Card Issuer |
The entity which issues the credit or debit
card to the cardholder. American Express and Discover directly issue cards to
their cardholders. Visa and MasterCard cards are issued by financial
institutions (issuing banks) which are members of the Visa and/or MasterCard
association. Debit cards are issued to cardholders by the financial
institutions in which they maintain their account. |
Card Not Present |
VISA interchange qualification program for keyed, card not
present transactions. Requires order number and AVS attempt on ZIP code only
or both street number and ZIP code. Product requires other market data
requirements (i. e. Total Authorized Amount). Applicable to CNP Retail, MOTO
and E-Commerce. |
Card Present Transactions |
Face-to-face transactions in which the credit
card is present and the card information is captured from the magnetic strip
by swiping the card into a point-of-sale device or, by entering the card
information into the agency's payment device. |
Card Reader |
Device used to access information from the magnetic stripe
of a plastic credit or debit card. The magnetic stripe contains essential
cardholder and account information that is necessary for processing
transactions. See also, Magnetic-Stripe Terminal |
Card Verification Code (CVC/CVC2) |
A unique 3 character numeric value calculated from the
date encoded on the magnetic stripe of a MasterCard®, for the purpose of
validating card information during the authorization process; used to enhance
the authentication of the card. CVC 1 is a 3-digit value encoded in the
discretionary data on tracks 1 and 2; CVC 2 is indent-printed in the
signature panel of the card; printed in the signature area on the back of the
card, but not present on the card’s magnetic stripe. Typically used for fraud
control for card not present transactions. |
Card Verification Value (CVV/CVV2) |
A unique 3 character numeric value calculated from the
date encoded on the magnetic stripe of a Visa Card, for the purpose of
validating card information during the authorization process; printed in the
signature area on the back of the card, but not present on the card’s
magnetic stripe. Typically used for fraud control for card not present
transactions. |
Card-Not-Present Transactions (CNP) |
Credit or debit card transactions in which the card is not
present, from the merchant’s perspective, at the time of the actual
transaction; e.g. e-commerce (internet) and mail/phone order transactions. |
Cardholder |
The authorized user to whom a credit or payment card has
been issued. A person that uses a credit or payment card to purchase goods or
services. |
Cardholder and Payment Transaction Information |
Any information evidencing either (a) a cardholder’s personal
data, including without limitation evidence of the cardholder’s credit,
debit, or other type of card, or (b) transactions consummated with credit,
debit or other types of cards, including both electronic, written and other
forms of data. This definition also incorporates other, similar terms,
including “cardholder data” and “cardholder information;” This includes, but
is not limited to, card imprints, transaction receipts, carbon copies,
mailing lists, tapes, or other media obtained as a result of a card
transaction. |
Cardholder Information Security Program (CISP) |
Visa’s Cardholder Information Security Program. Defines a
standard of due care and enforcement for protecting cardholder information. |
Card Truncation |
Printer
suppresses or masks the expiration date and all but 4 digits of account
number on cardholder receipt. |
Cash Advance |
Cash that is received by a cardholder and appears as a
charge on their credit card bill. Cash advances can be distributed by a bank
teller or an ATM machine. |
Chargeback |
A bankcard transaction which is under dispute. This action
is initiated by the card issuing bank to settle a financial claim between the
Issuer and Acquirer resulting from the lack of adherence to the conditions of
the Sales Agreement, Association regulations or the Operating Procedures.
This claim may be initiated by the issuing bank directly or by their
customer, the cardholder; and can result in the transaction being billed back
to the merchant. |
Chargeback Percentage |
The percentage of chargebacks calculated by
dividing the agency's total monthly chargeback items by the number of the
agency's total monthly transactions. |
Chargeback Reason Code |
A
numerical code, which identifies the specific reason for the chargeback. |
Check Guarantee |
This is the process of issuing approval codes for check
acceptance for merchants. With Check Guarantee, if a check is returned to a
merchant for any reason and they followed the proper acceptance procedures
then they are automatically credited for the ‘bad’ check and Global Payments
attempts any collection efforts directly with the check writer. |
Check Verification |
This is the process of issuing verification codes for
check acceptance for merchants. With Check Verification, if a check is
returned to a merchant they are not reimbursed by Global Payments. Collection
efforts will be made on behalf of the merchant, at an additional cost,
however there is no ‘guarantee’ of payment on uncollected items. |
Check-In |
A transaction authorizing a guest’s credit card for
payment of final room and miscellaneous charges. |
Check-In Batch |
A file of pre-authorized transactions stored in the terminal
until processed for approval during check-out. |
Check-Out |
A transaction approving a guest’s final bill. |
CHIPS |
Clearing House Interbank Payment System - an
electronic payment system developed by the New York Clearing House that
transfers funds and settles transactions in U.S. dollars among the
world. The central clearing system in the United States for
international transactions. |
Circuit |
Pathway over which information can be sent and received. |
Class A Certified |
Point-of-sale terminals or software which
Global Payments has certified for use on its network and which is supported
through its help desk services. |
Class B Certified |
Point-of-sale terminals or software which
Global Payments has certified for use on its network but is not supported
through its help desk services. |
Clear to Send (CTS) |
Signal activated by the modem to tell the terminal that it
is ready to receive and retransmit data for the terminal. |
Clearing |
The process of exchanging financial transaction details
between an acquirer and an issuer to facilitate posting of a cardholder's
account and reconciliation of a customer’s settlement position. |
Close of Business (COB) |
Typically the end of the day for a merchant, when all
batched transactions are uploaded and settled to the Host for outclearing. |
Co-Branded Cards |
A VISA or MasterCard that has the association logo as well
as the merchant logo. Examples include GM® Card, Shel® Card, Target® Card,
etc. |
Code 10 |
A unique term that allows the merchant to inform the
authorization center of a possible fraudulent transaction without alerting
the cardholder (or other person presenting the bankcard). |
Commercial Card |
MasterCard and Visa Business, Corporate, Purchasing, and
Fleet cards issued to select business staff by their employer. Transactions originating
from these cards have unique qualification requirements and interchange fees
depending on the card and merchant type. |
Commercial Rewards Card |
A
Corporate World Card, Corporate World Elite Card, Business World Card, and
Business World Elite Card issued for Commercial use with additional perks.
These cards may be subject to higher |
Common Carrier |
Communication organization that makes its circuits or
facilities available to others for a fee. |
Communication Links (Com-links) |
Short haul modems; usually located at the members site
between the MIP and the front-end processor. |
Communication Pak (COMMPAK) |
Communication Pak |
Configuration (Config) |
Symbolic picture which shows the hardware make up of a
network; the organization of connectivity between installed devices. |
Consumer Cards |
Card programs that members offer to consumers for personal
use as opposed to corporate cards. |
Control Character Controller |
Special nonprinting character that indicates special
control functions such as end of transmission (EOT) or form feed (FF). |
Convenience Fee |
A payment mechanism by which, at the direction
of and through fees imposed by an agency, a service provider (e.g., Internet
or Interactive Voice Response service provider) or the agency is reimbursed
indirectly by cardholders for costs associated with providing such services. |
Credit |
A refund or price adjustment given by a merchant to a
cardholder for a previous sale. |
Credit Card |
A card that enables the cardholder to purchase goods or
services against a line of credit established by the issuer. |
Credit Draft |
A document evidencing the return of merchandise by a card
member to a merchant, or other refund made by the merchant to the card
member. |
Credit Limit |
The maximum balance that an issuer has approved for the cardholder
to carry on a credit card account. |
Credit Qualification System (CQS) |
A system that enables the sales representative to
pre-qualify a merchant depending upon variables such as type of business,
average ticket, annual volume, etc. |
Cross Border Fee |
A transaction where the merchant country and cardholder country are
different. MasterCard cross border transactions subject to cross border fee
are summarized on merchant statement. |
Currency Conversion |
The process by which the transaction currency is converted
into the currency of settlement or the currency of the issuer for the purpose
of facilitating transaction authorization, clearing, and settlement
reporting. |
Customer Interface Specification (CIS) |
Customer Interface Specification; MasterCard manual
containing authorization message formats. |
Customer Number |
A unique identification number assigned to a Global
customer. A parent customer may have several customers. |
Customer Purchased Equipment (CPE) |
Hardware device that connects a terminal to a communications
line. |
CVC2 |
Card Verification Code 2 (MC) – The numeric code indent
printed on the cardholder signature panel following the full or partial (last
4 digits) account number is a security feature. When provided by the
cardholder and contained in the authorization record, it allows the issuer to
verify the physical presence of the card. Merchant has representment rights
and additional protection for specific chargeback codes when issuer approval
and authentication of this value occur.Applicable to Card Not Present, Retail,
MOTO, and E-Commerce. |
CVV2 |
Card Verification Value 2 (VISA) – The numeric code indent
printed on the cardholder signature panel following the full or partial (last
4 digits) account number is a security feature. When provided by the
cardholder and contained in the authorization record, it allows the issuer to
verify the physical presence of the card. Merchant has representment rights
and additional protection for specific chargeback codes when issuer approval
and authentication of this value occur. CNP Retail, MOTO, E-Commerce. |
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Data Communication |
The transmission, reception, and validation of data; data
transfer between originating node and destination node through one or more
data links according to appropriate protocols; also known as Data
Circuit-Terminating Equipment. |
Data Communication Equipment (DCE) |
Equipment that provides for establishing, maintaining, and
terminating a connection; the signal conversion and coding required for
communications between data terminal equipment and a data circuit; a modem is
an example of data communication equipment. |
Data Encryption Standard (DES) |
A cryptographic algorithm adopted by the National Bureau
of Standards for data security; a symmetric-key encryption method that uses a
56-bit key and the block cipher method. |
Data Time Slot Interchange Card (Data TSI Card) |
Performs the basic data switching functions within a node;
used in conjunction with either an RS-232-C or a V.35 card depending on line
speed. |
Dataphone Digital Service (DDS) |
Communications service offered in the form of leased lines
by AT&T that transmits data in digital rather than analog form,
eliminating the need for modems. |
Debit Card |
A payment card where the funds are withdrawn directly from
the cardholder’s checking account at the time of the sale (online), or after
batch settlement (off-line debit); PIN entry required. Also called a check
card. |
Decline |
The response given through the authorization approval
process to indicate to the merchant that the transaction was not approved. |
Decru |
Company that secures networked data storage with robust,
wire-speed encryption technologies that fit transparently into existing
network infrastructure. Decru security technologies enable enterprises to
protect networked storage from unauthorized access. |
Dedicated Line |
Communications circuit between two endpoints that is
permanently connected and always available; also called leased or private
line. |
Deferred Installment and Recurring Billing |
The same transaction amount billed to the cardholder at
pre-determined timeframes. |
Demodulation |
Removal of data from a signal by stripping it from its
carrier. |
Deposit Account |
A business checking
account designated by the merchant through which all bankcard transactions
and adjustments are processed by Global Payments. |
Deposit Correction Notice (DCN) |
This can be created by DCSI (a third party company) to
debit a paper merchant for a processing error (i.e. an addition error, or
invalid item for deposit). This term also refers to a front-end reject, where
the Merchant Accounting System has deducted a transaction from the daily
batch for a variety of reasons |
Derived Unique Key Per Transaction (DUKPT) |
Derived Unique Key Per Transaction, used in Debit Card
processing. |
Dial Back Up (DBU) |
The process of replacing a "down" condition
circuit with a stand-by circuit. |
Dial-Up |
The process of originating a phone call via an
asynchronous modem to establish a communication circuit between the POS
terminal and the authorization host. |
Dial-up Line |
Telephone line that is capable of accessing and routing
calls through the switched network. |
Dial-Up Terminal |
An authorization device, which, like a telephone, dials
the authorization center for validation of transactions. |
Digital Access Cross-Connect Switch (DACS) |
Type of internode link, which is not capable of carrying
synchronization information and therefore cannot support asynchronous
transmission; AT&T Central Office switching equipment. |
Digital Signal |
Signal usually associated with data communications and
shown by block waves as opposed to sine waves of an analog signal. |
Direct Deposit Account / Demand Deposit Account (DDA) |
A business checking account designated by the merchant
through which bankcard transactions and adjustments are posted. |
Direct Marketing |
A term that refers to a merchant or related transaction
that occurs in a mail/phone order environment, or a non face-to-face
environment. |
Discount Rate |
The fee charged to the merchant by the acquirer for the
processing services that enables the merchant to accept bankcards as payment. |
Downgrade |
The step in the interchange fee qualification process, in
which a transaction fails an attempt to qualify for a specific fee program,
usually due to an invalid value or missing data for one of the mandatory/key
fields required for qualification. In this case, the transaction interchange
fee assignment is changed to represent the ‘next best’ fee program that the
transaction can qualify under, based on the presence of key fields/values. |
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E-Commerce Basic (ECI) |
VISA authorization and clearing records support the
Electronic Commerce Indicator (ECI) and Electronic commerce Goods Indicator
(ECGI). Failure to comply will result in fines and penalties imposed by the
card associations. |
Electronic Benefits Transfer (EBT) |
Electronic acceptance of government benefits (e.g., food
stamps and/or cash). Instead of receiving paper food stamps and paper checks,
government entities issue the benefits via a card. The cards may then be used
to purchase food products and access cash benefits, depending on type(s) of
benefits received. |
Electronic Bill Payment |
A program provided by banks and third party service
providers whereby consumers can electronically pay their bills. The bank or
third party provider sends funds that are submitted by the consumers
electronically or by check to the payee. |
Electronic Bill Presentment |
A program whereby payees can electronically present a bill
to a consumer so that the consumer can electronically pay the amount owed to the
payee. |
Electronic Cash (E-Cash) |
A system by which consumers can transfer monetary value
over the Internet or other online connection to pay for goods, services or
information. Normally, this is associated with low transactions or is a
method used between individuals when the seller does not accept credit/debit
cards. The value is transferred directly from the consumer’s chip to the
retailer’s chip. |
Electronic Commerce (E-Commerce) |
1) Internet-originated transactions (except via E-mail);
2) The use of the Internet for commercial purposes such as banking, shopping
(buying products/services from merchants and/or individuals), or purchases of
financial services and products. |
Electronic Draft Capture (EDC) |
Acronym standing for Electronic Draft Capture. A system in
which the transaction data is electronically captured at the merchant
location for authorization and clearing processing. |
Electronic Funds Transfer |
The movement of monetary funds from one source to another
utilizing electronic transmission over various telecommunications’ networks.
Can be initiated from a terminal, computer, telephone, or magnetic tape. |
Electronic Interchange Reimbursement Fee (EIRF) |
A level of Visa’s interchange program. A transaction could
downgrade to EIRF depending on the severity of the missing/erroneous
information passed during interchange processing. |
Electronic Value Transfer |
Any transfer of funds which is initiated by
the use of an electronic value transfer device so as to order, instruct or
authorize a financing agency, device issuer or processor to initiate a
transaction in any manner which results in a payment to a state agency. |
Employer Identification Number (EID) |
This is an IRS-assigned number given to a business after
it files an application form called "SS-4." Once received,
merchants put their EID on all business tax returns and other significant
documents. |
Emulator |
Software or hardware that allows one computer to perform
the functions of or execute programs designed for another type of computer. |
Encryption |
A method of coding data, using an algorithm, to protect it
from unauthorized access. There are many types of data encryption, and they
are the basis of network security. |
Encryption Key |
A data string used to encrypt or decrypt information. Acts
as a "key", so that one user can "lock" a message and
send it safely to another user, who can then "unlock" the message
and read it. |
End of Day (EOD) |
The process of sending batch deposits to the Acquirer for
processing. |
End of Transmission (EOT) |
End of Transmission character; A control character used to
indicate conclusion of a transmission. |
End of Transmission Block (ETB) |
End of Transmission Block; a transmission control
character used to indicate the end of a block of data. |
Expiration Date |
The date embossed on the credit card beyond which the card
is not acceptable by a merchant; used in conjunction with the card number to
request an authorization. |
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Factoring or Draft Laundering |
A merchant's presentation
to Global Payments of what would otherwise be a sales draft but is not,
because the underlying transaction is not between the merchant and the
cardholder. This includes, but is not limited to, merchant's processing,
debiting, negotiating or obtaining payment pursuant to the Global Payments
merchant agreement in connection with a purported transaction if the merchant
did not furnish, or agree to furnish at some later time, the goods or
services comprising the purported transaction. |
Face-to-Face Environment |
An environment where a transaction is completed with the
cardholder and credit card present at the time the transaction occurs. |
Federal Reserve Bank |
The central banking system of the United States, known as
the Fed, has 12 main facilities within the United States. Membership in the
Fed is obligatory for banks chartered by the U.S. Comptroller of Currency and
voluntary for banks operating under state charters. |
File Transfer Protocol (FTP) |
File Transfer Protocol. Standardized procedure, or method,
that facilitates the transfer of files between computers over communication
lines. A batch file is deposited into a directory, processed off line, and
the results are then retrieved during a communication session. |
Financial Institution |
Any commercial bank, federal or state savings and loan
association, federal or state savings bank, or credit union. |
Fixed Rate |
When a merchant’s discount rate is fixed they are charged
the same percentage each month. Rates are susceptible to change, depending
upon VISA/MC increases, at which time the merchant will be notified by mail
and Statement Message of such a change. |
Fleet Card |
Private label credit cards designed mainly for repairs,
maintenance, and fueling of business vehicles. |
Floor Limit |
A specific dollar limit used to determine which bankcard
transactions must be authorized. If a business has a floor limit of
$1,000—you must get authorization for any transaction over that amount. |
Form EVTA-1, Program Plan Application |
A document prepared by a State agency seeking
to implement an Electronic Value Transfer program or a non-State entity
seeking to utilize any of the EVT Contracts. |
Form EVTA-2, Work Order |
A document mutually agreed upon by the
authorized user and the EVT Contractor. The Work Order must be consistent
with the Form EVTA-1, Program Plan Application, and shall contain the program
specifications, design requirements and development timeframes for each
Authorized Users’ electronic payment application. There are separate
EVTA-2 forms for each EVT Contract. |
Fractional T1 |
Permits the user to buy DS0 channels individually rather
than in T1 chunks of 24 |
Fulfillment |
The satisfaction of a retrieval request. The acquirer
supplies the issuer with the original slip, a legible reproduction thereof,
or a substitute draft if applicable. The fulfillment record confirms the completion
of that action. |
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Gateway (GW) |
Global Payments’ endpoint for sending Debit and EBT
transactions. |
Gift Card |
A magnetic-stripe or smart (chip) card that replaces
traditional paper gift certificates that are most often used in retail,
restaurant and lodging establishments. |
Global Access @dvantage (GA@) |
A Global Payments product that houses merchant masterfile
information as well as transaction activity. Web portal allows viewing of
transaction, settlement, and other information, and updates merchant master
file information. |
My.GlobalPay.Com Portfolio Management |
Portal for ISO's to view merchant activity, net position
reports, downgrades, etc. |
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Hong Kong Regional Computer Centre (HKRCC) |
Hong Kong Regional Computer Centre |
Host Capture |
The process by which a batch credit card
settlement file is created on the financial services providers system, which
capture's the necessary payment information for authorized transactions. |
Host Draft Capture (HDC) |
All data associated with a transaction is captured at the
Host for later outclearing/settlement and billing. |
Hypertext Markup Language (HTML) |
This is the language, or code, that makes up a web page.
The markup tells the web browser how to display words and images for the
user. |
Hypertext Transfer Protocol (HTTP) |
HTTP is the set of rules used to transfer text, images,
sound and other multimedia over the Internet and Intranet.
When a user enters the URL or clicks on a hyperlink, the users Browser, sends
the HTTP request to the IP of the URL. Then the HTTP of the URL processes the
request and sends back the page to the user. |
Hypertext Transfer Protocol Secure (HTTPS) |
A type of server software which provides the ability for
“secure” transactions to take place on the Internet. |
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Imprint |
This is a physical impression made from a customer's card
which appears on the draft. This proves that the card was present when the
sale was made.
Note: An imprint can be created electronically if a magnetic-stripe-reading
terminal is used that includes the correct point-of-sale (POS) entry code. |
Imprinter |
A device utilized by merchants to manually emboss the
cardholder data from a credit card onto the paper sales draft. Also known as
a "knuckle buster". |
Independent Sales Organization (ISO) |
A non-member organization or individual
that performs merchant solicitation and sales or service for a member. Also
an organization that is sponsored by an acquiring bank to provide transaction
processing services in exchange for fees. |
Interac |
The debit network in Canada. |
Interbank |
Original (1966) association of 14 banks exchanging
transaction information. |
Interbank Card Association (ICA) |
Interbank Card Association Number; the unique identifier
that MasterCard assigns to a member. |
Interbank National Authorization System (INAS ) |
The system owned and operated by MasterCard International
for the purpose of relaying information about authorizations. |
Interbank Network for Electronic Transfer (INET) |
INET is a centralized clearing facility owned and operated
by MasterCard for the daily processing, routing, and settlement value
calculation of worldwide financial transactions between MasterCard and its
members. |
Interchange |
The standardized electronic exchange of financial and
non-financial Visa and MasterCard transaction data between acquirers and
issuers. |
Interchange and Assessment |
Transaction fees set by the Visa and
MasterCard that are passed through to the agency by their financial services
provider. |
Interchange Compliance |
A process to ensure that the appropriate interchange rate
is applied to a transaction in accordance with association requirements. |
Interchange Fee |
Fee paid (percentage of each transaction) by the acquirer
to card issuing banks. Covers cost of fraud, accounts paying off monthly
balance, etc. MasterCard and VISA have multiple interchange fees based on
card type, merchant type, and market data requirements; covers the risk of
loss and the cost of processing the transaction. |
Internet Payment Gateway Service (IPGS ) |
Provides a standard Internet connection for merchants and
merchant aggregators (businesses that provide hosting and other e-commerce
processing services for multiple merchants) to securely and reliably send and
receive payment transaction messages. |
Issuer |
A financial institution that issues credit/debit cards. |
Issuing Bank |
A financial institution which issues Visa
and/or MasterCard credit cards or on-line debit card to cardholder. |
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Japanese Credit Bureau (JCB) |
Credit cards issued by the Japanese Credit Bureau,
established in Japan, 1961, which are now owned by American Express. |
Julian Date |
The day is expressed as a three-position number, with a
range of 001 through 366 (for example, 001 = January 1). The date usually
also includes a 2-digit year, e.g. 040001 = Jan 1 2004. |
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Leased Line |
A point-to-point communications method used for POS
transactions starting at the customer location and ending at Global Payments
which handles large volumes of messages and is highly secure. |
Limited Acceptance |
Due to litigation, VISA and MC have changed their
"honor all cards" rule, and Global has added the following
scripting to the contracts:
"With respect to Visa and MasterCard products, Merchant may elect
to accept credit cards or debit/prepaid cards or both. Merchant shall so
elect on the Merchant Application being completed contemporaneously herewith.
Merchant agrees to pay and Merchant's account(s) will be charged pursuant to
Section 5 of this Agreement for any additional fees incurred as a result of
Merchant's subsequent acceptance of transactions with any Visa or MasterCard
product that it has elected not to accept."
Also as required by MasterCard and Visa, it was necessary to modify all
merchant applications to include distinct elections by each merchant to
accept MasterCard credit cards, MasterCard debit cards, Visa credit cards
and/or Visa debit cards. |
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Magnetic Stripe |
A stripe of magnetic information affixed to the back of a
plastic credit or debit card. The magnetic stripe contains essential
cardholder account information. |
Magnetic-Stripe Terminal |
A POS terminal that reads the magnetic stripe on a credit
card. |
Mail Order/Phone Order; Mail Order/Telephone
Order (MOPO/ MOTO) |
Refers to direct marketing, or card-not-present,
transactions; initiated via mail, telephone, or the internet. |
Market Data |
Additional data elements required by card associations to
qualify for the lowest possible interchange; allows for interchange
qualification for certain markets. The market data requirements vary by
merchant type; i.e. Lodging, Vehicle Rental, Passenger Transport, etc. |
MasterCard Interface Processor (MIP) |
A front-end communications processor that is placed
on-site at a MasterCard customer’s facility by MasterCard for the purpose of
providing access to the Banknet telecommunication network. |
MasterCard® |
An association of banks that governs the issuing and
acquiring of MasterCard® transactions. |
MC Premier/TIPS |
Travel Industries Premier Service - MasterCard initiative
for keyed transactions occurring at merchants with an Auto Rental, Lodging or
Cruise Line MCC code Requires MC signup of merchant and must have a unique
3xxx MCC. |
MC Recurring / SIIP |
MasterCard Recurring Payments -RP – Card Not Present
Recurring Transactions requirements for RP authorization data and clearing
data are met. SIIP (Service Industries Incentive Program) requires MC signup
for merchants and applies only to Insurance (5960, 6300), Utilities (4900),
Telephone (4812, 4814)& Cable (4899) MCCs. |
MC UCAF/SPA |
Universal Cardholder Authentication Field - Cardholder
Authentication process for MasterCard electronic commerce transactions. If
transaction is fully authenticated by the issuer, then merchant has
protection for specific chargeback codes when issuer approval and
authentication occur. Requires MC
certification. |
Media Retrieval Requests |
Media retrieval is the process of obtaining paper
documents from a centralized location. There are two types of media retrieval
requests that can be obtained: 1) requests for sales drafts from cardholders
and 2) requests for documentation in defense of the chargeback from card
issuers. Merchants must fulfill media within 12 days of receipt. If the media
is fulfilled after 12 days of receipt, the status is fulfilled late. If the
media is not fulfilled at all, the status is expired. |
Member |
A financial institution which is a member of MasterCard or
Visa. |
Memo Posting |
Posting of transactions by a back-end processor to the
merchant accounting system for the purposes of consolidated statements.
Typically Diners, Amex, and Discover transactions, these transactions are not
cleared by the back-end processor, but are sent by the front-end processor to
the card associations directly.. |
Merchant |
Any business
that accepts credit or debit cards as a form of payment. The party which offers goods for sale or
provides services in exchange for payment. A merchant that accepts payment
cards must have a relationship with a financial services provider. Agencies
which accept credit cards for payments are "merchants." |
Merchant Accounting System (MAS) |
The back-end processing system through which Global
Payments processes transactions and funds merchants. |
Merchant Agreement |
A contract between a merchant and an acquirer that
contains their respective rights, duties, and obligations for participation
in the MasterCard and Visa program. |
Merchant Card Services Online (MCS) |
CIBC's equivalent of GA@, but only on their intranet |
Merchant Category Code (MCC) |
A four-digit classification code assigned by an acquirer
to a merchant to identify the merchant's principal trade, profession, or line
of business and merchandise sold; MasterCard terminology – same as SIC
(Visa). |
Merchant Identification Number |
A 6 to 16-digit number
each merchant is provided under the Global Payments merchant agreement. |
Merchant Initiated Settlement |
The process by which an agency settles the
stored transactions on their financial services providers system by
transmitting the transaction totals (number of items and net dollar amount)
to the provider. |
Merchant Master File (MMF) |
Merchant Master File (customer profile information). The
current profile of a given customer or merchant that identifies the customer
and its processing capabilities. |
Merchant Number |
A number that numerically identifies each
agency, or each payment program within an agency, to the financial services
provider for accounting and billing purposes. |
Modulate / Demodulate (Modem) |
A communications device that enables a computer to
transmit information over a telephone line. An external modem is plugged into
a PC serial port whereas an internal modem is mounted in a PC card slot. |
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National Automated Clearing House Association (NACHA) |
National Automated Clearing House Association,
a not-for-profit banking trade association that promulgates the operating
rules and guidelines for the ACH network. |
National Bank of Canada (NBC) |
National Bank of Canada |
Negative Acknowledgement (NAK) |
A transmission control character used to indicate that a
transmitted message was corrupted. |
Negative Deposit |
What occurs when the
dollar amount of a credit draft submitted for deposit to the deposit account
exceeds the dollar amount of the sales drafts submitted for deposit. |
Network |
A computer network is a data communications system which
interconnects computer systems at different sites or locations. A network may
be composed of any combination of LANs, MANs or WANs. |
Non-Qualified Surcharge (NQS) |
See Surcharge. |
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Offline Debit |
Offline debit transactions take place using the dual
message credit card processing method in which the authorization occurs at
the time of the transaction using one message, and the transaction is settled
later using another message. These transactions do not require a PIN
(Personal Identification Number), but do require the cardholder's signature.
This transaction is processed like a credit card with the posting to the
cardholder's account within a few days of the transaction occurrence. These
are often referred to as 'check card' transactions. |
On-Us Transaction |
A transaction where the issuer and acquirer are the same
member; could also be the situation where the issuer and acquirer use the
same processor. Also referred to as local transactions. |
Online Debit |
An online debit transaction occurs in a single message
format that allows the transactions to be completely settled from an
authorization request. This method requires a cardholder to enter their PIN
(Personal Identification Number). The transaction must be approved online by
requesting authorization from the financial institution. If the transaction
is approved, funds are withdrawn from the cardholder's account at the time of
the transaction. The funds for the transaction are guaranteed to the
merchant. |
Open Batch |
A group of authorized authorizations that have not yet
been submitted for settlement processing. |
Open to Buy |
Applies to credit cards with limits, and is
the amount of the credit limit minus the amount of the credit limit used and
the amount of authorized transactions. |
Operating Regulations |
Unless specifically
referred to as the operating regulations of either Visa or MasterCard, the
current operating regulations of both MasterCard, Visa and Discover. |
Operating System (OS) |
The basic software that provides a PC’s user interface and
sets the architectural standards for all applications. |
Originating Depository Financial Institution (ODFI) |
Originating Depository Financial Institution -
financial institutions participating in the ACH network that are qualified to
originate ACH entries at the request of and by agreements with its device
users. |
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Payment Gateway |
An entity logically located between an
agency's Internet payment application and their financial services provider
which supports the encryption of data transmitted over the Internet. |
Payment Program |
Any payment collection program which is
authorized by law to be collected by means of currency, a credit card card,
debit card or other electronic value transfer device. For state agencies
these payment programs include, for example: fines, fees, rates, charges,
taxes, interest, penalties, special assessments, revenue, financial
obligations or other amounts. For local governments these payment programs
additionally include, for example: civil penalties, rents, special
assessments, or interest owed to local governments. |
PCI Security Standards Council (PCI Co.) |
An independent body
founded by Visa International, MasterCard Worldwide, American Express,
Discover Financial Services and JCB to govern the security standards for the
payments industry. PCI Co. owns, develops, maintains and distributes the
Payment Card Industry (PCI) Data Security Standard (DSS) which is located on
their Web site at: https://www.pcisecuritystandards.org/ |
Payment Card industry Data Security Standards (PCI DSS) |
Common standards for
merchants and third parties resulting from the alignment of MasterCard, Visa,
and other card associations with the similar goal of protecting payment card
account data wherever it is received or stored. |
Peripheral Devices |
Devices such as PIN pads or printers that
attach to point-of-sale terminals. |
Personal Identification Number (PIN) |
A number that is that is assigned to consumers to identify
them when they use debit cards at an ATM, point-of-sale device, or a home
device. |
PINless Debit |
Debit Card Not Present transaction that applies to
specific government regulated Utilities (4900) MCC only and does not require
the use of a Personal Identification Number (PIN). Available through some EFT
debit networks, E-Commerce and MOTO (IVR Telephone). |
Point of Sale (POS) |
The merchant location where a transaction originates
between a cardholder and a merchant with the cardholder present; typically,
the card magnetic stripe is read and the cardholder’s signature is obtained. |
Point to Point Protocol (PPP) |
A Data Link Layer (Layer 2) protocol. The PPP provides a
standard method for transporting multi-protocol datagrams over the
point-to-point links. |
Port |
The abstraction that transports protocols used to
distinguish among multiple destinations within a given host computer.
TCP-based protocols identify ports using small positive integers that are extensions
to the 32-bit IP address. Usually, the operating system allows an application
program to specify which port it wants to use. Some ports are reserved for
standard services (“well-known ports”). |
POS Terminal |
A device placed at the point of sale and connected to a
system via telecommunication lines, which is designed to authorize, record
and/or forward sales transactions to the Host by electronic means. |
Pre-authorized payments |
A transaction where a customer authorizes an
agency to make one or more future charges to the customer’s credit card
account or to initiate ACH Debit transactions at a future date. |
Presentment |
Transaction data presented initially from an acquirer to
an issuer. |
Primary Account Number (PAN) |
The number that is embossed, encoded, or both and that
identifies an issuer to which the transaction is to be routed and the account
to which it is to be applied. |
Private Label (P/L) |
Private Label |
Processing Fee |
A fee charged by financial services providers
to agencies for processing services. |
Processor |
A member, MC and/or VISA, or a MC/VISA approved non-member
acting as the agent of a member, that provides authorization, clearing, or
settlement services for merchants and members. Processors must have a
sponsoring bank in order to gain access to interchange networks and provide
for the settlement of funds. A business entity that
receives a Monetary Destination file for clearing purposes. This entity can also receive or an Auth
log, and/or Non-Monetary files. |
Purchase Card |
A type of card intended to enable corporations to reduce
the costs associated with authorizing, tracking, paying, and reconciling
purchases. Transaction processing can include itemization of purchases. |
Purchase Card Level II |
Provides businesses with sales and tax level of a
purchase(s). |
Purchase Card Level III |
Provides business detail-level of purchase description. |
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Quasi-Cash Transaction |
A term that refers to a merchant or transaction where the
sale is directly convertible to cash, such as Gambling Transactions, Money
Orders, and Wire Transfers. |
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Real Time Credit Card Processing |
Online processing of credit cards delivering
authorization. |
Real-time (On-line) Authorization |
A process of transmitting credit card
information on-line to the agency's financial services provider to receive
approval that the cardholder's account is open, and has the appropriate
credit limit to allow authorization of the transaction. |
Rebuttal |
A written reply to a chargeback that provides
documentation proving that the transaction was valid and the proper
procedures were followed. |
Receiving Depository Financial Institution (RDFI) |
Financial institutions participating in the
ACH network that are qualified to receive ACH entries. HSBC is an RDFI. |
Reconciliation |
The method of checking the amount processed against the
amount funded to a merchant. Also to make compatible or consistent, with
regards to numbers and accounting. |
Recurring Payments |
An arrangement in which a customers agrees to
allow an agency to bill against a specific account at predetermined time
intervals for a predetermined amount using credit cards or ACH Debit
transactions. |
Recurring Transaction |
A series of transactions for which sales drafts will be
processed by the merchant on an ongoing basis, unless and until canceled by
the cardholder. Typically on a monthly or quarterly basis, such as insurance
premiums or membership fees. |
Reference Number |
A combination of the member ID (ICA/BIN), processing date,
and locator number assigned by the acquirer; this data is key in transaction
tracking and retrieval throughout the transaction life-cycle. |
Referral (Soft Decline) |
The message received from an issuing bank when an attempt
for authorization requires a call to the Voice Authorization Center or Voice
Response Unit (VRU); used as a fraud prevention tool. |
Representment |
The second stage in the chargeback process, occurring when
the acquirer responds to an issuer’s chargeback by returning a disputed
transaction to the issuer. |
Request for Funding Application (OFT) |
A document prepared by a State agency seeking
central funding to support the development and implementation of
e-Commerce/e-Government Initiatives which may include an EVT component. |
Research Fee |
A fee charged by financial services providers
to the agency for chargebacks that require extraordinary research. |
Retail |
See face-to-face environment |
Retail 2 |
VISA CPS - Program for select developing markets and card
not present- Government (9211, 9222, 9399), Schools (8211, 8220, 8299),
Utilities (4900), Insurance (5960, 6300) & Cable (4899) - Authorization
date and completion date are captured and purchase date must be within 1 day
of authorization. Additional market specific program requirements apply. |
Retail Key Entry |
VISA CPS - For card present transactions, if the magnetic
stripe cannot be read and the encoded verification value passes to the
issuer, AVS and check for a zip code match is performed. |
Retrieval Request |
The issuer’s request to the acquirer for a copy of the
original sales draft or terminal receipt, usually for the purpose of
resolving a disputed transaction. A retrieval
request occurs when a card issuer requests a copy of the transaction
information document (e.g., charge slip) for a transaction. The request may
be the result of a cardholder inquiry, or it may be required to initiate a
chargeback or for use in investigating a credit or fraud problem. |
Reverse PIP |
The process that routes (via a non-American
Express terminal or software) Visa, MasterCard and Discover transactions to a
financial services provider and American Express transactions directly to
American Express for both authorization and settlement. See also |
Roll Printer |
A dot matrix printer connected to a
point-of-sale terminal used to print receipts and reports on carbonless roll
paper (not an imprinter). |
Routing Number |
A nine digit number (eight digits and one
check digit) that uniquely identifies a financial institution. The
routing number is printed on checks, deposit slips, etc. and is used to route
all financial transactions (e.g., ACH Debits) to the appropriate bank. |
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Sales Draft |
A paper or electronic record of a sale, rental or service
transaction which the merchant presents to a processor for processing,
through the Interchange System or otherwise, so that the cardholder’s account
can be debited and the deposit account may be credited. Also, the paper form
used by the merchant, and signed by the cardholder, to document the
transaction. |
Second Chargeback |
The third stage of the chargeback process; occurs when the
card issuer determines a representment is unsupported by the documentation
provided by the merchant, and then presents the chargeback to the merchant a
2nd time. |
Secure Electronic Transaction (SET) |
A protocol developed by MasterCard International, Visa
International and others to protect the security of credit card transactions
conducted over the Internet, via an encryption method. |
Secure Socket Layer (SSL) |
A software encryption system developed by Netscape
Communications Corporation that encodes information so that it can be read
only by the intended recipient. |
Self-Service Terminal |
A customer activated terminal, especially one including
the functions both of delivering and paying for goods (for example, in an
automatic fuel vending system or a movie ticket vending system). See also
Card Activated Terminal, or CAT. |
Service Establishment (SE) |
Merchant numbers assigned by American Express. |
Settlement |
The process of sending a merchant’s batch to the network
for processing and payment, and ultimately for cardholder billing. For non-bankcards,
the issuer pays the merchant directly (less any fees) and then bills the
cardholder. For bankcards, the acquirer pays the merchant (less any fees)
with funds from Visa/MasterCard; the issuer then bills the cardholder for the
transaction amount. Also used to refer to the actual transfer of funds from
the issuing bank to the acquiring bank’s settlement account via wire
transfer. |
Signature Capture |
Electronic capture of the signature of a cardholder, which
eliminates the need for paper storage/retrieval. |
Simple Object Access Protocol (SOAP) |
SOAP is a protocol specification for invoking methods on
servers, services, components and objects. SOAP codifies the existing
practice of using XML and HTTP as a method invocation mechanism. The SOAP
specification mandates a small number of HTTP headers that facilitate
firewall/proxy filtering. The SOAP specification also mandates an XML
vocabulary that is used for representing method parameters, return values,
and exceptions. |
Smart Card |
A stored value card. A computer chip embedded in the card
stores account information on the card. When a transaction occurs with a
merchant that has a Smart Card terminal, the amount of the purchase is
transferred from the card to the terminal. Credit
card sized micro-processors, which can be programmed to perform multiple
functions. Many of the smart card based systems currently being developed
will use smart cards as "stored value" cards or "electronic
purses". These cards will carry electronic money as a substitute for
cash, which can be used for small retail purchases, telephone calls, travel
on public transport and a host of other small value transactions. Smart cards
can store identification information about the owners (e.g., health care
information). |
Society for Worldwide Interbank Financial
Telecommunications (SWIFT) |
A bank-owned global financial
telecommunications payment network utilized by customer financial
institutions. |
Soft Decline (Referral) |
An authorization response message requesting
the agency to call to the card issuers voice authorization center. |
Split Dial |
A process which allows the authorization device to dial
directly to different card processors (e.g., American Express) for
authorization. In this instance, the merchant cannot be both EDC and Split
Dial. Split Dial is also utilized for Check Guarantee. |
Split Sale |
Preparation of two or more
sales drafts for a single transaction on one card account in order to avoid
authorization procedures. |
Split Tender |
A transaction split
between a pre-paid card and another card or another form of payment. |
Stand-in |
Allows for processing of authorization requests when the
link to the card association is unavailable. A pre-determined method outlined
by each issuing member of MasterCard and VISA, for the MasterCard/VISA authorizations
system to handle authorization requests when the issuing member is unable to
respond. |
Standard Industry Classification Code (SIC) |
A four-digit classification code assigned by an acquirer
to a merchant to identify the merchant's principal trade, profession, or line
of business and merchandise sold; Visa terminology – same as MCC. |
Store and Forward Processing |
Used by Central Platform; applications setup as
Host-based, but merchants must settle (upload) each batch of transactions. |
Submission |
The process of sending batch deposits to the Acquirer for
processing. See also End Of Day. |
Surcharge |
Fee charged when merchant's transactions do not clear as
priced. Merchant's discount rates are based on certain product and operating
guidelines. When these guidelines are not met, Global Payments will charge an
additional fee (surcharge) on the transactions that do not clear as priced.
In addition, rewards cards and commercial cards have higher interchange costs
that merchants may incur a non-qualified adjustment, or surcharge on. |
Swiped Transaction |
To approve a transaction by sliding the customer’s credit
card through a POS terminal’s magnetic stripe card reader. |
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Terminal |
Equipment used to capture, transmit, and store
credit/debit card transactions. |
Terminal Capture |
The process by which a credit card settlement
file is created on the agency's payment device or third party processors
device (such as an Internet payment gateway), which captures the payment
information for all authorized transactions. |
Terminal Draft Capture (TDC) |
A system in which a POS terminal collects and stores
monetary data for balancing, settlement, and reporting at a later time. The
merchant is responsible for settling their terminal at the end of the day to
send the transactions to the acquirer for processing. |
Terminal Identification Number (TID) |
A unique identification number assigned to a specific
point of sale device by the Acquirer. |
Third Chargeback |
A third chargeback occurs when the card issuer determines
the second representment is unsupported by the documentation provided by the
establishment. Also known as Arbitration. |
Third Party Provider |
Any
organization, software integrator, or service provider (such as third party
terminal provider) that assists merchant in completing credit card
transactions. Third party is not a member of the card associations, is not
directly connected to the card associations, is not directly connected to the
card association for authorization or capture of transaction data, and
provide(s) the following service(s):
Authorization and/or transaction processing (including
pre-authorization, authorization, AVS CVV2/CVC2/CID, cardholder
authentication (Verified by VISA, MasterCard Secure Code)
Data Capture |
Track 1 |
The 1st magnetic track on a credit/debit card. Track 1 is
read-only, and contents are defined by ISO 7813. |
Track 2 |
The 2nd magnetic track on a credit/debit card. Track 2 is
read-only, and contents are defined by ISO 7813-1995. |
Trade Association |
Global Payments partners with many trade associations to
offer specially priced merchant services (credit, debit, and check) to their
members. |
Transaction |
Transactions
between a merchant and a cardholder for the sale or rental of goods, the
provision of services evidenced by a sales draft or credit draft, or where
permitted by agreement between Global Payments and merchant, or by an
electronic equivalent of a sales draft or credit draft, which is presented to
Global Payments by the merchant for processing through the Interchange
Systems. |
Transaction Code |
A two-digit number which identifies what action the POS
terminal is to complete. |
Transaction Date |
The date on which a cardholder makes a card purchase of
goods, services or a cash advance. |
Transaction Fees |
Service costs charged to a merchant on a per transaction
basis. |
Transaction Information Document |
See sales draft |
Transaction Type |
A code indicating the environment in which the transaction
occurred (for example retail, restaurant, hotel/motel, …) |
Transactions Per Second (TPS) |
Refers to the system capability for transaction processing
throughput. |
Travel & Entertainment (T & E) |
A term that refers to a unique group of merchants and
their transactions. T&E merchants are airlines, lodging, car rental,
cruise lines, and restaurants. Also an industry or market segment
classification (e.g., lodging transactions) sometimes used in the interchange
fee qualification process in selecting the appropriate interchange fee
program. |
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Uniform Resource Identifier (URI) |
The generic set of all names/addresses that are short strings
that refer to resources. |
Uniform Resource Locator (URL) |
A standardized naming convention for identifying a Web
document or file, in a sense the address of a link. |
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Valid Date |
The date embossed by the card issuer on the credit card.
An establishment cannot accept a card for payment of goods or services prior
to this date. |
Value Added Reseller (VAR ) |
Third-party vendor that enhances or modifies existing
hardware or software, adding value to the services provided by the processor
or acquirer. Also called a Certified Application Provider (CAP). |
Variable Rate |
Refers to cases where a merchant’s discount rate can be
different each month based on monthly volume and average ticket. |
Vendor |
Typically, a provider of software and/or hardware to a
merchant. |
Verified by Visa® (VPAS ) |
This is a program offered by Visa to increase security and
reduce fraud on Internet initiated purchases. The merchant’s Web site
interfaces with Visa to obtain the specified fields at the time of purchase.
These values are then submitted with the authorization request to verify that
this is an authentic cardholder purchase. |
Virtual Private Network (VPN) |
A service Global Payments provides which enables
transaction processing through an Internet Service Provider (ISP), whether it
is dial-up or high speed. Allows users to derive their own private network
from the public service. A private communications network often used within a
company to communicate confidentially over a public network. |
Visa® |
An association of banks that governs the issuing and
acquiring of Visa credit card transactions. |
VISA Preferred / 3D Secure |
3 D Secure (Verified by Visa) – Cardholder Authentication
process for Visa electronic commerce transactions. If transaction is fully
authenticated by the issuer, then merchant has protection for specific
chargeback codes when issuer approval and authentication occur. Requires VISA
certification. |
Visa Preferred Lodging |
VISA - CPS Hotel and Car Rental CNP - For keyed
transactions occurring at merchants with Hotel (7011, 3501-3999), Cruise Line
(4411) and Car Rental (7512, 3350-3499) MCCs. An ACI of P must occur in the
authorization and clearing record. Duration and a market specific auth data
indicator is required in the authorization record. Other requirements apply. |
Visa Recurring |
Card Not Present - AVS not Required. Meets requirements to
pass special indicator that transaction is AVS-exempt. Recurring, Healthcare,
Emerging Market, Purchasing and Commercial Cards. |
VisaNet |
The systems and services, including the VIP System and
Base II, through which VISA delivers authorization, clearing, and settlement
services to members. |
VisaNet Integrated Payment System (VIP) |
The VisaNet authorization, clearing and settlement
services provided to members. |
Voice Authorization |
A means of obtaining authorization via live operator. When
a merchant calls to obtain a verbal credit card authorization rather than
using a terminal or credit card software to obtain the authorization. The
merchant must, in addition to the voice authorization, submit the credit card
information via terminal or software to close out the transaction and
transfer the funds to the merchant's bank account. This is performed by
manually entering the transaction information into the terminal or software. |
Voice Response Unit (VRU) |
Technology employed at various call centers that handle
simple customer requests (e.g., account balance inquiries) that do not
require personal assistance. Ordinarily, customers are provided with
instructions and they respond by pushing keys on a touch-tone telephone
keypad. |
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Warning Bulletin |
A descriptive term for the data files and printed notices
that MasterCard/VISA or members provide to advise merchants not to honor
transactions on certain cards. |
Wide Area Network (WAN) |
Communications system that is capable of sending and
receiving information over communications circuits. |
Worldwide Web (WWW) |
Collection of globally distributed text and multimedia
documents and files and other network services linked in such a way as to
create an immense electronic library from which information can be retrieved
quickly by intuitive searches. |
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X-Modem |
A file transmission protocol that allows for processing of
a batch file line-by-line, in real-time mode, with results available before
closing communication session. |
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Zero Floor Limit |
A term that refers to a merchant being required to obtain
authorization for all transactions. This is the only acceptable floor limit
for Global Payments merchants. |