International Products and Services
If you provide products or services in multiple countries through e-Commerce or other Customer Not Present channels, you may be able to significantly reduce your card processing costs with HSBC Merchant Services’ International Acquiring platform. HSBC Merchant Services provides ‘domestic’ services in 38 countries, covering 26 currencies via our International Acquiring solution.
Transactions defined as ‘domestic’ (i.e. your business is located in the same country as your customer) will typically incur a much lower Interchange (which accounts for approximately 90% of your local transaction costs). In order for your business to enjoy this cost saving, you need a processing/acquiring partner with the appropriate local operating licence.
The Global Reach of A Global Name
HSBC Merchant Services has a global reach, thanks to our ability to take advantage of HSBC Bank’s global spread
of local acquiring licences. We have brought these together into a single platform, allowing us to leverage these cost
savings and pass them directly onto you, the customer. Our International Acquiring experts will happily talk to you
to discuss how to “optimise” your card scheme fees (interchange and assessment fees) to reduce your card
processing costs. Plus, when you use HSBC Merchant Services’ International Acquiring platform, you will be
assigned a dedicated Account Manager and Operational Relationship Manager to ensure you continue to enjoy first class
service and maximise the benefits of the platform.
In addition, there are extra cost savings offered by our centralised solution beyond the invoice value. These include
efficiency savings from having a single contract with a single provider, as well as reduced operational costs driven
by centralising treasury and chargebacks processes to a single “head office” location.
A Reliable, Function-rich Platform with The Flexibility to Respond to Your Needs
Our International Acquiring platform is stable, function-rich and extremely user friendly. The International Acquiring
solution offers additional benefits including:
- Ability for pricing transparency (interchange, assessment fee, processing fee plus margin)
- Bespoke reporting, with data that can be extracted for offline trend analysis and supporting strategic decisions
- Online Chargeback processing
- Centralised Settlement and Reconciliation support
This bespoke system has been designed to enable rapid, flexible response to any future new requirements, making it
perfect for businesses experiencing significant growth.
Key Areas of Experience
- Multi-country eCommerce
- Mail Order Telephone Order (MOTO) acceptance
- Global e-tailers
- Multinational technology/Telecommunications companies
- Cross-border insurance providers
Electronic Management Information To Inform Your Business
Flexible Pricing to Suit You
Different businesses have different preferences for pricing their International Acquisition services. HSBC Merchant
Services works in partnership with you to provide transparent pricing in a format that suits your business, including:
- All-inclusive pricing
- Interchange Plus pricing
- Interchange and Assessment Plus pricing
More Information on Cutting Your Transaction Costs
If you are a global eCommerce corporate client with an annual cards turnover of £1 million or above, and you
are not sure if an International Acquiring platform could save you money, our international commerce experts are
available to talk to you.
Simply call us on 0800 032 5435 (lines open 9am to 5pm Monday to Friday)
Or please email us at
internationalcardacquiring.sales@hsbc.com
Global Presence
HSBC Merchant Services provides ‘domestic’ services in 38 countries, covering 26 currencies via our International Acquiring solution.
