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Integrated Solutions for Hotels

In the hotel and hospitality industry, the vast majority of customers pay for their spending by payment cards. An efficient and reliable payment processing system certainly makes a difference to the service quality and customer experience at your property. With that in mind, Global Payments Asia Pacific partners with leading hospitality property management solution providers to offer Global HospitalityPay™ – a fully-integrated payment solution that powers up your property management system with card acceptance capabilities.

Global HospitalityPay streamlines both your front desk and back office operations by substantially reducing the time and steps required to process payment transactions and reconciliation. Its automatic night audit and simplified reporting functions boosts your staff productivity with less administrative work, giving them more time to attend to customer needs.

What’s more, with built-in Global HomeCurrencyPay™, our dynamic currency conversion function, your guests are provided with the choice of paying in either your local or their card billing currencies. Global HospitalityPay is a comprehensive, fully-integrated payment solution that is ideal for hotels and hospitality merchants handling large volume of card transactions.

Merchant Benefits

  • Faster check-in/out – shortened bill settlement time and faster customer throughput give your property a stronger advantage particularly for business travelers
  • More counter top space – one integrated console occupies minimal counter space
  • Improved management efficiency – simplified back office reconciliation and clearer reports reduce administrative workload
  • Fewer manual errors – automated processes ensure higher accuracy and service turnaround time
  • Cost savings – enjoy lower effective processing rates on foreign card transactions with built-in dynamic currency conversion service
  • Enhanced brand image – customized receipts build stronger brand exposure

Best for

  • Hotels, serviced apartments and other hospitality service providers

Product Features

  • One fully-integrated system – seamlessly combines both property management system and payment processing functions
  • All-in-one interface – consolidates all guest account servicing from reservation through to check-in/out
  • Automatic night audit function – pre-authorization and top-up functions are completed with minimal disruption to guests
  • Automated process – supports deposit posting and bill splitting to ensure speedy customer service
  • Consolidated reporting – simpler and clearer reports enable smoother and more efficient back office reconciliation
  • Secure data transmission – fully compliant to Payment Card Industry Data Security Standard (PCI-DSS) and other card industry standards

Please download the product sheet below to find out more about this integrated solution in your market:

To introduce superior customer service to your guests, contact us now.
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